Shipping

What are the delivery charges?

Delivery charge varies with each seller.

Seller incur relatively higher shipping costs on low value items. in such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.

For Products listed as F-Assured a Rs 40 charge for delivery per item is applied if the order value is less than Rs 400. while orders of Rs 400 or avobe are dilivered free.

Why does the delivry date not correspond to the delivery timeline of x-y business days?

it is possible that the seller or our courier partners hava a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. in this case, we add a day to  the estimated date. Some courier partners and sellers do not work on Sundays and this factored in to the delivery dates.

What is the estimatded delivery time?

Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors:

The seller offering the product

Product’s availability with the seller

The destination to which you want the order shipped to and location of the seller.

Are there any hidden costs (sales,tax,other charges etc)on items sold by sellers on bestpricepay?

There are no hidden charges when you make a purchase on bestpricepay. List prices are final and all-inclusive . the price you see on the product page is exactly what you would pay.

Delivery charges are not hidden charges and are charged ( if at all ) extra depending on the seller’s shipping policy.

why does the estimated delivery time vary for each seller?

you have probably noticed varying estimated delivery times for sellers of the product you are interested in . Delivery times are influenced by product availability, geographic location of the seller, your shipping destination and the courier partner’s time- to-deliver in your location.

Please enter your default pincode on the  product  page  ( you don’t have to enter it every single time) to know more accurate delivery times on the product page itself.

Seller does not/cannot shit to my area.why?

Please enter your pin code on the product page (you don’t have to enter it every single time ) to know whether the product can be delivered to your location.

If you have’ t provided your pin code until the checkout stage, the pin code in  your shipping address will be used to check for Serviceability.

Whether your location can be serviced or not depends on

whether the seller ships to your location

legal restrictions, if any in shipping particular products to you location

the Availability of reliable courier partners in your location

At times Sellers prefer not to ship to certain locations. this is entirely at their discretion.

Why is the Cod option not offered in my location?

Availability of Cod depends o the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

our courier partners have limits on the cash amount payable on delivery depending on the destination and you order value might have exceeded this limit. Please enter your pin code on the product page to check if Cod is available in your location.

I need to return an item, how do i arrange for a pick-up?

Returns are easy. Contact us to initiate a return . you will receive a call explaining to process once you have initiated a return.

wherever possible best price pay officer will facilitate the pick-up of the item in case the pick-up cannot be arranged through best price pay officer you can return the item through a third-party courier service. Return fees are borne by the seller.

What do the different tags like “in stock”, available mean?

  1. In Stock
  2. for items listed as in stock sellers will mention the delivery time based on your location pin code ( usually 2-3 business days , 3-4 4-5 business days 5-6 business days in areas where standard courier service is available ). For other  areas , orders will be sent by registered post through the Indian Postal service which take 1-2 weeks depending on the location.
  3. 2.Available
  4. The seller might not have the item in stock but can procure it when an order is placed for the item . The delivery time will depend on the estimated procurement time and the estimated shipping to your location.
  5. 3. ‘forthcoming such items are expected to be released soon and can be pre-booked for you . the item will be shipped to you on the day of it’s official release launch and will reach you in 2 to 6 business days . the preorder duration varies from item to item  once known release time and date is mentioned.(1 April, july 3rd week )
  6. out of stock
  7. Currently the item is not available for sale. use the notify me features to know once it is available for purchase.
  8. imported
  9. sometimes items have to be be sourced by sellers from outside India. these items are mentioned as imported on the product page and can take at least 20 days more to be delivered to you.
  10. back in stock soon  the item is popular and is sold out you can however book an order for the product and it will be shipped according to the timelines mentioned be the seller.
  11. Temporarily unavailable              the product is currently out of stock and is not available for purchase. The product could to be in stock soon. use the notify me feature to know when it is available for purchase.
  12. permanently discontinued            this product is no longer available because it is obsolete and/or its production has been discontinued.
  13. as of now bestpricepay doesn’t deliver items internationally.

 

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